Thank you for shopping with Beanies Family Support! We want to ensure you have a clear understanding of our shipping process. Please read our Shipping Policy carefully before making a purchase.

Shipping Methods and Times

Print-On-Demand (POD) Products: Our products are Print-On-Demand (POD), which means they are custom-made just for you after you place your order. Due to this personalized production process, fulfillment can take up to 14 days before your order is ready to ship.
Dropshipping Service: We use a third-party dropshipping service to fulfill our orders, so your items are shipped directly from our supplier. This means that shipping durations may vary depending on the product and supplier location, and we cannot guarantee exact delivery times.
No Express Shipping: To avoid any potential disappointment, we do not offer express shipping. We want to set realistic expectations for our customers and ensure transparency in our delivery process.

Shipping Costs

Flat Rate Shipping: We charge a flat rate of $9.95 for shipping on all orders across Australia.
Free Shipping: Enjoy free shipping on orders over $100!

Order Processing and Fulfillment

Orders for POD products typically take up to 14 days to be fulfilled due to the custom nature of the items. Once fulfilled, orders are processed for shipping within 2-4 business days. Please note that processing times may be longer during peak periods or due to unforeseen circumstances.

Delivery Times

Standard delivery times can range from 7 to 21 business days after fulfillment, depending on your location and the product's origin. Please note that these times are estimates and are not guaranteed.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking information, if available. Please allow some time for the tracking information to update.

Contact Us

If you have any questions or concerns about your order, please don't hesitate to reach out to our customer support team.

We appreciate your understanding and thank you for supporting Beanies Family Support!

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